Mgt defn
process of overseeing
& coord resources efficiently & effectively in line with
the goals of the org.
1.2.1 Mgt Function
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1.
Plan
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2.
Organise
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Allocation of
responsibilities & resources.
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3.
Lead
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Influence others to
get the job done, maintain morale, manage conflicts etc tru appropriate
ldr-ship style.
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4.
Control
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Ensure job done
according to plan, & taking corrective action or modify plan accordingly.
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Mgt process at all level involve these 4 functions. The whole module is
based on these functions.
1.2.2 Managers’s Roles (Mintzbers’s Managerial Roles)
·
Figurehead ceremonial
duties, dept rep in formal functions.
·
Ldr manager
indirectly functions as a ldr
·
Liaison convey
info to others outside his dept
·
Spokeperson
·
Negotiator mgr
spend lot of time negotiating for his dept
·
Initiator [innovator]
§ Entrepreneur
process. Eyees given freedom to think like its their own dept. creative n
innovative.
§ Competence
building process (capability development process)
§ Renewal
process (reformation process)
1.2.3 Managers’ Skills
·
Conceptual ability
to relate an issue with other matters. Some term it as having holistic / helicopter
view
·
Interpersonal more
of communication skills
·
Technical have
detail knowledge or/and skills of certain matters. But a GM who was an
accountant or an engineer have good tech skills..be careful!
1.3 Types of Managers
· Top
· Middle · First line
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Top mgt
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Conceptual
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Interpersonal
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Technical
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Middle mgt
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Conceptual
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Interpersonal
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Technical
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1st line
mgt
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Conceptual
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interpersonal
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Technical
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1.4
Evolution
of mgt theory. mgt has improved tremendously
in the last few decades and is still improving.
However, you may want to refer to the quran and sunnah and see how the
islamic management concept is more holistic and fair in all intent and purpose.
The islamic managememt concept was recorded as early as 650 yrs AD. The concept
of QUALITY in islam is not only satisfying customer needs but must be accepted by syariah.
A prostitute may give her/his best service to satisfy her/his
customer but the service is not accepted by syariah. It is haram. So if I eat a
fruit given by a man whose money is earned by gambling, the fruit is haram too!
Is providing gambling service accepted by eastern value/culture? Today we are
against cigarettes, in future we may ban gambling and liquor in our country.
Human value change, quran never change.
